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Remote Area Surcharge

Overview

A Remote Area Surcharge (RAS) is applied to shipments delivered to or picked up from locations that are outside our standard delivery network. These areas require additional resources, specialized transportation, or extended transit routes to reach, resulting in higher operational costs.

When It Applies

The surcharge applies when either the origin or destination of a shipment falls within a designated remote area. The charge is assessed per shipment and is in addition to the standard shipping rate.

  • Deliveries to addresses beyond standard service zones
  • Pickups from locations in remote or hard-to-reach areas
  • Shipments to islands, rural communities, or mountainous regions
  • Locations requiring ferry access, off-road transport, or charter services

Current Rates

Service Type Surcharge (per shipment) Additional Transit Time
Express Delivery USD 55.00 1–3 business days
Standard Delivery USD 35.00 2–5 business days
Freight & Bulk USD 120.00 3–7 business days
Remote Pickup USD 45.00 1–2 business days

Rates are subject to revision based on fuel price fluctuations and operational cost adjustments. All surcharges are inclusive of applicable taxes where required by local regulations.

Need to check if your area is remote?

Contact our customer support team or use our shipping rate calculator to determine if a Remote Area Surcharge applies to your shipment.

How Remote Areas Are Defined

Remote areas are determined based on several factors including geographic isolation, population density, infrastructure quality, and distance from our nearest service center. We periodically review and update our remote area classification to reflect changes in accessibility and service coverage.

Key Factors

  • Distance — Locations more than 50 km from our nearest service point
  • Accessibility — Areas requiring special transport modes (boats, off-road vehicles)
  • Infrastructure — Regions with limited road infrastructure or seasonal access limitations
  • Service frequency — Locations with less than weekly scheduled service

Last updated: January 2026