Fraud Prevention

Our Commitment to Your Security

At Kazt Logistics, we take fraud and cybercrime seriously. This page provides essential information to help you recognize, prevent, and report fraudulent activities that may target our customers under the guise of our brand.

Report Fraud Immediately

If you suspect you have been targeted by fraud or have received a suspicious communication claiming to be from us, report it immediately to track@kaztlogistics.com.

Common Fraud Types

Phishing Emails

Fraudulent emails impersonating our brand, asking you to click links, download attachments, or provide personal information such as passwords or payment details.

Phone Scams

Callers claiming to be from our company, requesting payment for a "held package," customs fees, or additional surcharges via wire transfer or gift cards.

Fake Websites

Counterfeit websites mimicking our branding to collect payment information or trick you into entering tracking numbers that lead to malicious pages.

SMS Scams

Text messages claiming your package is delayed or requires additional payment, with links to fraudulent payment portals designed to steal your card details.

How to Identify Fraud

Red Flags

Unsolicited contact — You receive a message about a package you were not expecting
Urgency or threats — The message creates pressure, claiming your package will be returned or destroyed if you don't act immediately
Suspicious links — URLs do not match our official domain (https://kaztlogistics.com) or contain misspellings
Poor grammar — Messages contain spelling errors, awkward phrasing, or inconsistent formatting

What We Will Never Do

Threaten to destroy or return your package without first attempting proper notification
Send emails from domains other than @https://kaztlogistics.com
Ask you to download software or remote-access tools to "resolve a delivery issue"

Protect Yourself

Verify tracking numbers — Only use our official tracking page at /track/shipments to check shipment status
Check sender addresses — Examine email addresses carefully for misspellings or unusual domains
Don't click suspicious links — Hover over links to preview the URL before clicking
Use strong passwords — Enable two-factor authentication on your account
Monitor your account — Regularly check your shipment history and account activity
Keep software updated — Install the latest security updates for your browser and operating system

If You've Been Targeted

Do not respond — Do not reply to suspicious emails, messages, or calls
Do not click links or download attachments — Delete the message immediately
Report it — Forward suspicious emails to track@kaztlogistics.com
Change your password — If you entered credentials on a fake site, change your password immediately
Contact your bank — If you provided payment information, notify your bank or card issuer right away
File a report — Report the incident to your local law enforcement or cybercrime authority

Last updated: 15 January 2026