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Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the website, mobile applications, and logistics services provided by Kazt Logistics ("we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Definitions

  • "Services" — all logistics, shipping, tracking, and related services we provide
  • "User" — any individual or entity who accesses our website or uses our services
  • "Shipment" — any package, parcel, freight, or consignment tendered for delivery
  • "Sender" — the party tendering a shipment for delivery
  • "Recipient" — the party designated to receive a shipment

Use of Our Services

Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

Account Registration

To access certain features, you must create an account. You agree to provide accurate, complete, and current information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Ship prohibited, restricted, or illegal items
  • Provide false or misleading information on shipping documents
  • Attempt to circumvent customs, duties, or taxes
  • Interfere with or disrupt our website, servers, or network infrastructure
  • Use automated systems to access our services in a manner that exceeds authorized rate limits

Shipments

Prohibited Items

The following items are prohibited from shipment through our network:

  • Illegal drugs and controlled substances
  • Explosives, firearms, and ammunition (unless properly licensed)
  • Radioactive materials and hazardous chemicals (unless properly declared and packaged)
  • Counterfeit goods and intellectual property violations
  • Perishable goods without proper packaging and temperature control
  • Livestock and live animals (unless through approved animal transport services)
  • Currency, negotiable instruments, and precious metals above declared value limits

Packaging Requirements

Senders are responsible for ensuring that shipments are properly packaged to withstand normal handling during transit. We reserve the right to refuse improperly packaged shipments and are not liable for damage resulting from inadequate packaging.

Liability and Insurance

Our liability for loss or damage to shipments is limited to the greater of the declared value or the statutory limit per kilogram as defined by applicable transport conventions. For shipments requiring additional coverage, we offer declared value insurance at the time of booking.

Pricing and Payment

  • All shipping rates are quoted in US Dollars (USD) unless otherwise specified
  • Rates are subject to applicable surcharges including fuel surcharge, remote area surcharge, and signature surcharge
  • Customs duties, taxes, and regulatory fees are the responsibility of the sender or recipient as designated at booking
  • Payment is due at the time of booking unless a credit account has been established
  • Overdue accounts are subject to late payment charges of 2% per month

Tracking and Delivery

We provide real-time shipment tracking through our website and mobile app. Tracking information is updated as shipments progress through our network. Estimated delivery times are not guaranteed unless explicitly stated at the time of booking.

Delivery Attempts

We make up to three delivery attempts on consecutive business days. After the third unsuccessful attempt, the shipment will be held at the nearest service center for 7 calendar days before being returned to the sender. Return shipping charges will apply.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Kazt Logistics or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, Kazt Logistics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the specific shipment giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Kazt Logistics, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.

Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government actions, pandemics, or other force majeure events.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of , United States of America. Any disputes shall be subject to the exclusive jurisdiction of the courts of , unless otherwise required by mandatory consumer protection laws.

Changes to These Terms

We may revise these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact

For questions about these Terms, contact us at track@kaztlogistics.com.

Last updated: 15 January 2026