Prohibited items include but are not limited to: dangerous goods (explosives, flammable materials, radioactive substances), illegal drugs, counterfeit goods, perishable food items, live animals, pornography, weapons and ammunition, currency and negotiable instruments, and items restricted by IATA regulations. Please check the full list on our website or contact customer service for specific queries.

Yes, Kazt Logistics has a Customer Service Charter that outlines our commitment to providing excellent service. The charter covers our service standards, response times, complaint resolution processes, and customer rights. You can view the full charter on our website under the Support section.

Common customs terminologies include: HS Code (Harmonized System Code for classifying goods), Commercial Invoice (document for customs declaration), Bill of Lading (transport document), Customs Declaration (official statement of goods), Duties (taxes imposed on imports), Clearance (process of getting goods through customs), and Bonded Warehouse (secured storage for goods pending clearance).

Kazt Logistics maintains a comprehensive list of unacceptable items for safety and legal reasons. These include dangerous goods, illegal substances, counterfeit products, and items prohibited by local or international law. For insurance restrictions, certain high-value items may require additional coverage. Service restrictions vary by origin and destination countries. Please refer to our Terms of Service or contact customer support for detailed information.

Kazt Logistics Express offers benefits including: door-to-door delivery, real-time tracking, signature on delivery, free pickup service, flexible delivery options (including hold at location), customs clearance assistance, insurance options, dedicated customer support, and access to our online shipping tools for easy management of your shipments.

Parcel Express is Kazt Logistics's international shipping service for non-document shipments. It offers fast, reliable delivery of parcels worldwide with features like real-time tracking, proof of delivery, and customs handling. It's ideal for e-commerce businesses and individuals sending packages internationally.

International Express is Kazt Logistics's premium cross-border shipping service, offering time-definite delivery to over 200 countries. It includes priority handling, real-time tracking, customs clearance, and door-to-door service. It's designed for urgent international shipments requiring fast transit times.

Document Express is a specialized Kazt Logistics service for shipping documents internationally. It offers fast, secure delivery of important documents such as contracts, certificates, legal papers, and financial documents. The service includes tracking and proof of delivery, ensuring your documents reach their destination safely and on time.

Distribution Service is Kazt Logistics's solution for businesses needing to distribute products to multiple destinations efficiently. It includes bulk shipping, inventory management, order fulfillment, and last-mile delivery. This service is ideal for e-commerce, retail, and businesses with high-volume shipping needs.